After updating the VDI Zoom Meeting client on the virtual desktop, users can update the VDI plugin to the matching version. Versions of the VDI Zoom Meeting client are backward compatible with older versions of the VDI plugin. While the initial release requires installing version 5.12.6 or higher, future updates for new releases will update the version of the VDI Zoom Meeting client (installed on the virtual desktop) first. Note the following requirements when installing the VDI Zoom Meeting client and Zoom VDI Plugin. How to understand VDI version compatibility The Zoom VDI Plugin for Amazon Workspaces requires the use of PCoIP protocol. How to enable Amazon WorkSpaces for Zoom Meeting media pluginĪ Group Policy Object (GPO) must be added to Amazon WorkSpaces before providing the Zoom VDI solution to users. The new VDI plugin and Zoom Meeting client combination will send your video and audio directly to the Zoom meeting while Zoom remains integrated with applications and documents in your Amazon WorkSpaces. Enable Amazon WorkSpaces for Zoom Meeting Media Plugin support.Before installing Zoom software for Amazon WorkSpace, download and install the latest version of the Amazon WorkSpaces Windows client.How to download and install Amazon WorkSpaces Windows client If the VDI Zoom Meeting client is still running on the desktop when you switch from RDP to Amazon Workspace for your connection, you will need to restart the VDI Zoom Meeting client to connect to the VDI plugin. AWS and RDP: For users who connect to their Amazon WorkSpace using RDP as well as the Amazon WorkSpaces client, there is a known conflict if you connect using Amazon WorkSpace after using RDP.Support for this feature is being investigated for a future release. 3D avatars: The 3D Avatar feature for Amazon WorkSpaces is currently disabled. This is being investigated to find a solution for a future release. Multiple monitors: If your Windows workstation is connected to more than one monitor, there is a known issue with Zoom Meetings and the VDI plugin being unable to display video.The feature is being investigated for support in a future release. The Zoom VDI Meeting client does not currently support changing to High DPI Mode. High DPI Mode: Amazon WorkSpaces provides users with the option to change the resolution of the Workspace session through a High DPI option.The following are some known limitations that are currently not supported: The Zoom team in collaboration with Amazon has made every effort to include the full range of features supported for all our VDI platforms and plugins. Limitations for Zoom for Amazon WorkSpaces Windows: 5.12.6, or compatible plugin management package.Prerequisites for using Zoom for Amazon WorkSpaces How to troubleshoot Zoom for Amazon WorkSpaces.How to confirm Amazon WorkSpaces optimization.How to download and install the VDI Zoom Meeting client.
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